Logo-of-Mercier-Consultancy-Md-hiring-for-jobs-in-Ireland-on-GrabJobs

Dutch Speaking Customer Experience Agent - Work in Sofia

icon briefcase Job Type : Full Time
icon remote-alt Remote / Work from Home

Number of Applicants

 : 

000+

Click to reveal the number of candidates who applied for this job.
icon loader
icon loader

Let AI Supercharge Your Job Hunt!

JobCopilot scans 500,000+ company career sites daily to find jobs for you

Never miss an opportunity Save hours by auto-filling applications forms Land more interviews with tailored applications
happy man
thunder iconActivate JobCopilot

Job Description - Dutch Speaking Customer Experience Agent - Work in Sofia

Mercier Consultancy MD is looking for a Dutch Speaking Customer Experience Agent to join our team in Sofia! We are searching for enthusiastic individuals who are committed to providing excellent customer service to our Dutch-speaking clients. This role is crucial in ensuring customer satisfaction and building long-lasting relationships with our customers.


Key Responsibilities

  • Provide exceptional customer support in Dutch via phone, email, and live chat, ensuring all inquiries are addressed promptly and effectively.
  • Manage customer interactions, documenting inquiries and resolutions efficiently in our CRM system.
  • Identify customer needs and work towards delivering tailored solutions, ensuring a smooth customer experience.
  • Collect feedback from customers to inform and improve service delivery and customer satisfaction.
  • Collaborate with colleagues to share insights and develop best practices for enhancing customer support.
  • Stay well-informed about our products, services, and industry trends in order to provide accurate information to customers.
  • Fluency in Dutch (both written and spoken) is required; knowledge of English is advantageous.
  • Previous experience in customer service or a relevant area is preferred but not mandatory.
  • Strong communication skills and a genuine commitment to customer satisfaction.
  • Ability to multitask and manage time effectively in a fast-paced environment.
  • Familiarity with CRM systems and digital communication tools would be beneficial.
  • Proactive approach to problem-solving and customer engagement.
  • A team player who is also capable of working independently in an office environment.
  1. Competitive Monthly Salary
  2. Fully Paid Training
  3. Relocation Package
  4. Health Insurance
  5. And Much More...
Original job Dutch Speaking Customer Experience Agent - Work in Sofia posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
Share Job
Share Job

Auto-Apply to Customer Experience Agent Jobs with your AI JobCopilot

thunder icon Auto-Apply with AI

Similar Customer Experience Agent Jobs in Ireland

GrabJobs is the no1 job portal in Ireland, connecting you to thousands of jobs fast! Find the best jobs in Ireland, apply in 1 click and get a job today!

Mobile Apps

Copyright © 2026 Grabjobs Pte.Ltd. All Rights Reserved.