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Dutch Speaking Customer Support - Relocation to Sofia

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Job Description - Dutch Speaking Customer Support - Relocation to Sofia

Mercier Consultancy MD is delighted to offer a position for a Dutch Speaking Customer Support Representative, with a generous relocation package to Sofia, Bulgaria. This role is ideal for customer-oriented individuals looking to provide exceptional support while enjoying the benefits of living in a vibrant European capital.


Key Responsibilities

  • Provide high-quality customer support to Dutch-speaking clients via phone, email, and chat.
  • Address customer inquiries regarding products, services, and company policies promptly and accurately.
  • Resolve customer complaints and issues effectively, ensuring high levels of satisfaction and loyalty.
  • Maintain comprehensive records of customer interactions within our CRM system.
  • Collaborate with various teams to deliver holistic solutions and improve overall service quality.
  • Stay updated on product knowledge and industry trends to enhance customer interactions.
  • Fluency in Dutch (both written and spoken) is mandatory; proficiency in English is advantageous.
  • Experience in customer support or service roles is highly preferred.
  • Excellent communication and interpersonal skills, with a customer-focused mindset.
  • Strong problem-solving capabilities and a proactive approach to handling customer inquiries.
  • Familiarity with customer service software and CRM systems is a plus.
  • Able to work independently while effectively contributing to a team-oriented environment.
  • A willingness to relocate to Sofia, Bulgaria, and experience its vibrant culture.
  1. Competitive Monthly Salary
  2. Relocation Package
  3. Fully Paid Training
  4. Health Insurance
  5. And Much More...
Original job Dutch Speaking Customer Support - Relocation to Sofia posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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