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Portuguese Speaking Customer Service Agent In Greece - Fully Paid Relocation

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icon remote-alt Remote / Work from Home

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Job Description - Portuguese Speaking Customer Service Agent In Greece - Fully Paid Relocation

Mercier Consultancy MD is thrilled to offer an exciting opportunity for a Portuguese Speaking Customer Service Agent based in Greece - with fully paid relocation! This position invites you to join a vibrant team dedicated to delivering excellent customer service to Portuguese-speaking clients. Experience the beauty of Greece while advancing your career in a dynamic work environment.


Responsibilities

  • Provide support to Portuguese-speaking customers through phone, email, and chat, addressing inquiries related to products and services.
  • Offer insightful information and solutions to enhance the customer experience, ensuring satisfaction with every interaction.
  • Resolve customer complaints efficiently and professionally, escalating issues when necessary.
  • Maintain accurate records of customer interactions and outcomes in the CRM system.
  • Collaborate with colleagues and other departments to improve service quality and address customer needs effectively.
  • Stay informed about product updates and company policies to provide the most accurate assistance to customers.
  • Fluency in Portuguese (both written and spoken); proficiency in English is preferred.
  • Experience in customer service, ideally in a contact center or retail environment.
  • Exceptional communication and interpersonal skills with a strong commitment to customer satisfaction.
  • Problem-solving skills and a proactive attitude towards addressing customer inquiries.
  • Proficient in using CRM systems and standard office applications.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Willingness to relocate to Greece and embrace a new cultural experience.
  1. Competitive Monthly
  2. Fully Paid Relocation Package
  3. Monthly Performance Bonus
  4. Fully Paid Training
  5. Health Insurance
  6. 2 Extra Salaries Per Year
  7. And Much More...
Original job Portuguese Speaking Customer Service Agent In Greece - Fully Paid Relocation posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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