Rental & Sales Manager

Key Responsibilities

Sales & Business Development

• Take ownership of monthly and annual sales targets for rental revenue and utilisation
• Proactively generate new business through outbound calls, local networking, and client visits
• Develop and grow relationships with corporate clients and local businesses
• Identify upselling and cross-selling opportunities across the fleet and services
• Work closely with the General Manager to implement strategies that increase revenue and market share

Operations & Fleet Management

• Oversee daily operations of the rental branch, including vehicle logistics, planning, returns, and damage control
• Ensure all rental processes are completed efficiently and accurately
• Maintain accurate records of fleet inventory, rental agreements, and vehicle movements
• Optimise fleet utilisation to maximise availability and profitability
• Ensure compliance with company policies, safety standards, and legal requirements

Customer & Account Management

• Handle customer inquiries, complaints, and disputes professionally and efficiently
• Deliver a high standard of service to drive repeat business and long-term relationships

Financial & Performance Management

• Deliver against agreed revenue, utilisation, and cost targets
• Monitor performance metrics and report on sales and operational KPIs
• Maintain strong cost control and financial awareness across the branch

Skills & Person Specification

• Strong sales mindset with a proven ability to meet or exceed targets
• Excellent communication and relationship-building skills
• Strong organisational and time management abilities
• Confident in telephone sales, in person meeting and customer service
• Good IT skills including Microsoft Office
• Commercially aware with solid financial understanding

Experience Required

• Experience in vehicle rental, contract hire, or LCV sector (preferred)
• Proven track record in sales, business development, or account management
• Experience in logistics or fleet operations
• Vehicle refurbishment knowledge is advantageous
• Comfortable working in a fast-paced, target-driven environment

Personal Attributes

• Driven, results-oriented, and commercially focused
• Professional, reliable, and highly organised
• Strong team player with leadership capability
• Able to balance operational responsibilities with sales priorities

Package

• Salary negotiable based on experience
• Performance-related incentives/bonus linked to sales targets