Retail Manager Letterkenny

Role: Within Management

Location: LetterKenny

Our client is looking for an enthusiastic and driven Supervisor to lead customer service and a motivated sales team. This role is pivotal in ensuring that customers receive outstanding service and that sales targets are met and exceeded. The ideal candidate will have a passion for footwear, a deep commitment to customer satisfaction, and the ability to inspire and motivate a team.

Key Responsibilities:

• Lead by example in delivering excellent customer service, demonstrating effective sales techniques.
  


• Ensure that all customers receive prompt, friendly, and knowledgeable service
  


• Monitor customer service levels and implement strategies to continuously improve service delivery.
  


• Drive sales to meet and exceed store targets
  


• Encourage upselling and cross-selling to maximize revenue opportunities.
  


• Ensure the store is visually appealing, well-stocked, and organized 
  


• Create and manage staff schedules to ensure adequate coverage during peak times.
  


• Maintain in-depth knowledge of products, including features, benefits, and latest trends.
  

Qualifications:

•  Previous retail experience required preferably in footwear or fashion
  


• Proven track record in customer service and sales, with a focus on achieving and exceeding targets.
  


• Be able to work in a fast-paced environment
  


• Have a strong passion for customer service and building relationships
  


• High level of motivation and enthusiasm.
  


• Flexible with a positive attitude and a willingness to take on new challenges.
  

If you are looking to join a new exciting company and ready for a new challenge, then this is the role for you!

Get in touch today with Katie on 045898037 or send your CV to [email protected]