Sales & Events Executive

Description

An exciting opportunity has
arisen for a Sales and Events Executive to join our sales team in The Address
Citywest

The Sales & Events
Executive is Responsible for: 

·      
The Promotion of Hotel and Cookhouse facilities
to prospective Guests/Clients including corporate contracting both for local
and national corporate accounts.

·      
Weekly proactive corporate telesales, sales
calls and site inspections.

·      
To strategically manage key accounts and ensure
a high level of account management is achieved.

·      
To ensure all sales administration work is
complete, follow-up calls, research calls, rate contracts etc and communicate
all negotiated rates to reservation, front office and accounts.

·      
To drive the Hotel’s sales through all relevant
channels including:

o  
GDS (Global Distribution System)

o  
Corporate Direct

o  
Corporate Events

o  
MICE Channels

o  
Local Residents

·      
In conjunction with the Group Sales and
Marketing Team constantly market the business at all opportunities through
Website, social media, and Advertising.

·      
Responding to customer enquiries, via phone and
email.

·      
Organising and managing conferences and events
within the property.

·      
You are the primary contact for all client
events and conferences held within The Address Citywest.

·      
Manage the conference/events facilities on
site, including calendars, to optimise the availability and maximise the client
experience through effective planning and smooth delivery of services.

·      
Ensure that all queries/requests are handled in
a professional and proactive manner to deliver a faultless client experience.

·      
You will effectively manage and co-ordinate
conference/event enquiries, databases, reports and site inspections.

·       To
maintain and continuously develop the company CRM system to ensure the accurate
recording of relationships with your customers.

·       To
manage and coordinate regular database maintenance with agreed parameters.

·       Understand
hotel pricing structure and be familiar with current rates in the market.

·      
Identify key competitors and carry out regular
competitor analysis.

·      
You will manage sales of venue and venue
packages, to include site visits and tastings as required.

·      
Strive to meet measurable targets and goals as
per the performance management plan.

·      
To become an active member/colleague of the
company sales & marketing team and attend regular hotel and company
meetings as required.

The Ideal Candidate

Driver's license and own car is required.

If you have at least two
years’ experience working in a hotel environment or similar, fluent in English,
enjoys working in a sales role with both
proactive and reactive activities, with people and excels in a fast-paced environment we would love
to hear from you.