As a Sales Manager you act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.
In this role, you will lead and coach account teams that use consultative business skills to understand our advertisers' needs and deliver measurable solutions that grow their businesses. You will also work with the business leadership team to set objectives and run the day-to-day operations for the business.
Lead the management, operations, training, coaching and support of a business team of account strategists to deliver on business growth, engagement, and customer satisfaction goals for a portfolio of customers.
Work with the executive leaders to ensure collaboration between your team, partner sellers, and cross-functional teams, and align on Google-wide priorities.
Cultivate customer relationships through key executive level meetings and speaking engagements.
Guide and hold the team accountable for building and managing effective long-term plans with their customers.
Define the future of deep customer interaction (e.g., automation, first-party data, customer lifetime value, DeepCRM analysis, online to offline, Customer Relationship Management (CRM) integrations, etc.) and help develop the necessary infrastructure and processes.
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