Senior Bar Tender

Position:  Senior Bartender
Reports to: Bar Manager / Assistant Manager / Manager on Duty

the Senior Bartender at Crown Quarter is expected to have an in-depth understanding of all bar operations across the venue. This role requires a wide knowledge of the department, excellent organisational skills, and strong problem-solving abilities. You will ensure the provision of friendly, professional, and efficient beverage service to all guests in a clean and hygienic environment, in full compliance with company standards and legal requirements. You will oversee bar stocks, cash handling, and contribute to delivering a premium guest experience.

Key Duties

• Support and drive the vision, mission, and purpose of Crown Quarter.


• Live and embody Crown Quarter values.


• Achieve and maintain Crown Quarter service and operational standards.


• Verify customer identification and age requirements.


• Mix both traditional and innovative cocktails to a high standard.


• Process payments efficiently and accurately.


• Clean and maintain bar equipment, glasses, and utensils.


• Make personalised recommendations based on guest tastes and preferences.


• Record, balance, and reconcile cash receipts; prepare cash deposits.


• Open and maintain customer tabs throughout the shift.


• Build rapport with regular guests to foster a welcoming, vibrant atmosphere.
  


• Ensure all bar equipment is regularly serviced, and report any issues for prompt resolution.

Responsibilities

1. Prepare alcoholic and non-alcoholic beverages for both bar and restaurant patrons.


2. Engage with customers, take orders, and serve snacks and drinks.


3. Assess customer needs and preferences, offering informed recommendations.


4. Mix and garnish drinks according to established recipes and standards.


5. Assist in planning and presenting an appealing bar menu.


6. Check identification to ensure compliance with legal drinking age requirements.


7. Restock and replenish bar inventory and supplies throughout the shift.


8. Remain guest-focused, delivering an exceptional guest experience at all times.


9. Comply fully with all food, beverage, and licensing regulations.


10. Understand and carry out responsibilities as outlined in the Health & Safety Statement and Staff Handbook.


11. Undertake any other reasonable duties as assigned by management.