Senior Business Analyst - IRB regulation

Ensure rigour in the process by challenging and validating the business needs to improve the quality of the deliverables Engage with business users, understand problem statement, and agree scope of engagement Interview product owners to understand as-is business processes and then develop customer-driven to-be processes Support the Business by documenting process models and identify opportunities for improvement Ability to map customer experience using tools like personas, customer journeys etc. Gather and analyse statistical data from the business areas for supporting business case for change Research and analyse best in class industry processes to support digitization & simplification of customer journeys Support the Business in planning and designing digital strategies encouraging customer retention and customer loyalty Bring in industry experience and thought leadership to advise on trends, future operating models and best in class journeys Develop a deep understanding of the business context and marketplace that our business stakeholders are operating in Employ process modelling techniques to capture requirements. Work hand-in-hand with the Product Owner and Development teams in order to deliver process improvements Work with multiple product owners to write & develop clear, non-implementation specific epics, user stories and acceptance criteria Support and contribute to the metrics driven culture within our function 10+ years of experience as a Business Analyst in Financial Services Design thinking, ability to manage multiple stakeholder expectations, communicate in a clear non-ambiguous manner, conduct requirements workshops, drive decision making Experience in documenting business case, business process modelling, requirement elicitation through workshops Experience of working in a regulatory program (specifically IRB, BCBS239, Risk Data), in a similar organization is a massive plus