Senior Business Analyst - Retail Banking

Engage with business users to define scope, understand business processes, problem statements and pain areas. Gather, document and analyse business requirements for core banking deposits including current accounts, term deposits and recurring deposits. Analyse Nostro and Vostro account structures, settlement processes and interbank reconciliation requirements. Support the identification of risks and mitigation approaches. Participate in client requirement workshops and identify gaps together with high level proposals for their resolution (e.g. development workarounds or change in processes). Ensure any solutions proposed are realistic and within the agreed scope of the project. Analyse client business requirements, liaise with clients / project teams and prepare business process documents like BRDs, User Stories, Discussion Logs, Workflows etc. Be involved actively in the process till the sign-off is not obtained from the client. Participate in Solution design with the Design and Development team to ensure requirements are duly addressed. Ensure Requirement Traceability Matrix is updated to facilitate tracking of requirements coverage. Make appropriate recommendations that will positively impact operational effectiveness, reduce cost and provide a better customer experience. Conduct relevant research to increase understanding in support of developing comprehensive solutions. Participate in final User Acceptance Testing for all major developments in the domain. Assist in the preparation of various collaterals such as User Guide, SOP Documents, process flows etc. 8-10 years of experience in Banking and financial services with strong background in Current Account, Deposits and other liability accounts Experience of implementing Branch Banking Proven experience with Nostro/Vostro account management, cash and position reconciliation Experience of implementing Core Banking System would be an added advantage Design thinking, ability to manage multiple stakeholder expectations, communicate in a clear non-ambiguous manner, conduct requirements workshops, drive decision making Experience in documenting business case, business process modelling, requirement elicitation through workshops Experience of working in both Agile & waterfall SDLCs Communication, group dynamics, collaboration and continuous improvement are core - being best practice driven Pro-active, quick learner, ability to effectively work in multi-cultural and multi-national teams Positive attitude and ability to engage with different stakeholders managing scope and expectations skilfully