Senior Infrastructure Platform Engineer

Senior Infrastructure Platform Engineer

The Senior Infrastructure Platform Engineer is responsible for designing, managing, and optimizing the enterprise IT infrastructure that supports mission-critical business operations. This role ensures high availability, scalability, and performance of both on-premise and hybrid environments while driving improvements in operational efficiency and security. The engineer will lead complex infrastructure initiatives, support virtualization and server environments, and provide advanced technical expertise across networking, storage, and systems platforms. This position requires a proactive leader who can collaborate across IT, security, and business teams to maintain robust, reliable infrastructure aligned with organizational goals.

Infrastructure Management & Operations

• Manage and maintain IT infrastructure to ensure high availability, performance, and resilience.

• Oversee Windows/Linux servers, Active Directory, Group Policy, and related services. • Perform routine maintenance including patching, firmware updates, backups, and system health checks.

Virtualization & Storage

 • Administer VMware environments (ESXi, vSphere, vCenter) and optimize virtual workloads.

• Manage enterprise SAN/NAS storage, ensuring effective backup, recovery, and data protection.

• Assist with data center migrations, consolidations, and infrastructure transitions.

Networking & Connectivity

• Collaborate on firewall, routing, and load balancing operations.

 • Troubleshoot LAN/WAN issues and maintain accurate network documentation.

Troubleshooting & Support

• Provide L3-level support for server, virtualization, storage, and network incidents.

• Diagnose and resolve complex infrastructure issues in collaboration with operations, security, and application teams.

Documentation & Governance

• Create and maintain technical documentation, including runbooks, LLDs, and migration playbooks.

• Establish and uphold SOPs and best practices, ensuring clear communication to stakeholders.

Cross-Functional Collaboration

 • Work with application, cloud, network, and security teams on infrastructure improvements.

• Contribute to modernization initiatives, cloud adoption, architecture reviews, and roadmap planning.

 Qualifications and Experience

 • Bachelor’s degree in computer science, Information Technology, or related field.

 • Relevant, professional experience in IT infrastructure roles with strong expertise in VMware, storage technologies, and systems operations.

• Certifications: VMware VCP/VCAP or equivalent (preferred).

 • Proven experience managing infrastructure within the Retail Industry.

• Expert knowledge of Windows Server, VMware (ESXi, vSphere, vCenter), and storage platforms (SAN, NAS).

• Proficiency in workload migration, backup solutions, and infrastructure monitoring tools.

• Strong understanding of networking fundamentals, including Layer 2 switching, VLANs, firewalls, and load balancers.

• Familiarity with cloud platforms (AWS, Azure, or Google Cloud).

• Understanding of ITIL processes for incident, problem, and change management.