Senior Product/UX Writer

Scope: Fully Employed

Model: Fully Onsite

Location: Dublin

Industry: B2B SaaS

Responsibilities:

• Own the content strategy and deliverables for your designated product focus

• Collaborate with Product, Engineering, and Design to craft clear, concise microcopy that supports user flows

• Review user experiences and provide feedback to improve UI/UX design

• Write Help Center articles including how-to’s, tutorials, and best practices

• Create in‑product assistance such as walkthroughs, tooltips, and contextual help

• Track feedback channels to identify user needs, evaluate content performance, and shape priorities

• Stay current on industry trends and apply new approaches for a global audience

• Implement a Chameleon writing style - a proven ability to modify ones tone and voice to match the customer and use case

• Ability to manage and prioritize your tasks with input from outside stakeholders

• 5+ years of experience in microcopy/UX and Help center content

• Working experience producing user documentation, including guides, tutorials, and best‑practice articles according to team standards

• Mother Tongue English

PLEASE NOTE: Only applicants with the legal right to work in the UK and do not require sponsorship now or in the future will be considered.