Solutions Engineer / Solutions Architect (Contractor or FTC)

Solutions Engineer / Solution Architect (Contractor or FTC)

Reports to: Director, Account Management
Contract: 4–6 month FTC or direct contractor opportunity
Availability: Immediate start or within 2 weeks
Compensation: Competitive salary for FTC or competitive daily rate for contractors

About Fresco

Fresco is a smart kitchen platform trusted by leading appliance brands around the world to build and scale connected cooking experiences. Our platform helps brands launch faster, deliver better experiences for home cooks, and accelerate their digital transformation.

Our mission is to empower anyone to cook delicious food.

About the Role

We are looking for a Solutions Engineer / Solution Architect to join Fresco on a 4–6 month FTC or contractor basis.

This is a hands-on, customer-facing role focused on supporting complex sales opportunities, understanding customer requirements and designing practical technical solutions using Fresco’s platform.

You’ll work closely with Account Management, Product, Delivery and Engineering to lead technical discovery, solution design, demonstrations and implementation planning. You’ll be expected to make an immediate impact, so candidates must be available immediately or within 2 weeks. 

Key Responsibilities

• Lead technical discovery with enterprise and mid-market prospects, understanding their business, technical and integration requirements.


• Partner with Account Management and Sales throughout the sales cycle to develop compelling technical solutions.


• Design solutions using Fresco’s platform, APIs, integrations and data capabilities.


• Deliver product demonstrations, technical presentations, proofs-of-concept and integration walkthroughs.


• Translate customer requirements into clear solution proposals, technical architectures and implementation approaches.


• Identify technical risks, dependencies and challenges early in the sales process.


• Work closely with Product, Engineering and Delivery to ensure solutions are technically feasible and aligned with customer expectations.


• Support complex technical onboarding, configuration and integration activities where required.


• Bring customer feedback and technical requirements into Product and Engineering discussions.


• Create reusable technical documentation, integration guides and best-practice materials.
  

About You

• 6+ years’ experience in Sales Engineering, Solutions Consulting, Solution Architecture, Technical Consulting or Implementation within a SaaS or technology environment.


• Strong understanding of SaaS architecture, APIs, integrations and data flows.


• Experience working directly with enterprise or mid-market customers through complex sales and implementation processes.


• Excellent communication skills, with the ability to explain complex technical concepts to both technical and non-technical audiences.


• Comfortable leading customer presentations, demonstrations and technical workshops.


• Strong commercial awareness and an understanding of how technical solutions support successful sales outcomes.


• Highly hands-on, pragmatic and comfortable working across Sales, Product, Engineering and Delivery.


• Able to operate independently and make an immediate impact in a fast-moving environment.


• Experience with hardware, IoT or connected devices is an advantage.

What's it like working at Fresco?

We get a lot done by prioritizing well and being effective instead of busy. We care deeply about our customers and the product experiences we provide. We treat each other with respect, speak our minds, and always listen to each other—regardless of function or seniority. We are authentic, humble, and most importantly, trust each other to do a great job.

What will you get?

• The opportunity to make an immediate impact in a 4–6 month contract role


• The opportunity to work as an interesting tech stack with talented people


• Competitive salary for FTC candidates or competitive daily rate for contractors


• Flexible, hybrid working to suit you and your lifestyle


• The opportunity to work with leading global appliance brands and innovative connected cooking technology

Fresco is proud to be an equal opportunities employer. We welcome applications from candidates with diverse backgrounds and recognise that skills are transferable. If you are an exceptional candidate with slightly different experience, we encourage you to apply and explain why you would be a great fit for Fresco.