Store Manager ( Premium Thai Take away)

Teamworx is seeking a dedicated and dynamic Takeaway Manager to oversee our takeaway operations for their award winning store in South Dublin. The successful candidate will manage a team of 18 staff, ensuring high standards of customer service and efficient, timely preparation and delivery of orders. This role requires strong leadership skills, excellent organizational abilities.

What we are looking for :

• Strong leadership and team management skills
  


• Excellent communication and interpersonal ability
  


• Highly organised with strong attention to detail
  


• Ability to multitask in a fast\-paced environment
  


• Experience with food safety and HACCP procedures
  


• Strong problem\-solving and decision\-making skills
  

What’s in it for you

• Competitive salary: €35,000 per annum
  




• 40\-hour working week with structured shifts
  




• Performance\-related bonus linked to clearly defined KPIs
  




• Pension contribution
  




• Staff discounts across the business
  




• Ongoing training and development with opportunities to grow within a long\-established, award\-winning hospitality group
  




• Supportive team culture in a well\-established and successful brand
  




• Career progression opportunities as the business continues to expand
  

1. Team Management:
   




• Lead, manage, and motivate a team of, including cooks, packers, and delivery drivers.
  


• Schedule shifts, manage attendance, and ensure adequate staffing levels to meet demand.
  


• Conduct regular team meetings to communicate updates, expectations, and receive feedback.
  




2. Operations Management:
   




• Oversee the day\-to\-day takeaway operations, ensuring smooth and efficient workflow.
  


• Monitor order processing times to ensure timely preparation and delivery.
  


• Maintain high standards of food quality, presentation, and hygiene in compliance with health and safety regulations.
  




3. Customer Service:
   




• Handle customer inquiries, complaints, and feedback in a professional and timely manner.
  


• Implement strategies to improve customer satisfaction and retention.
  




4. Inventory and Supplies:
   




• Monitor inventory levels of takeaway supplies and place orders as needed.
  


• Ensure that all takeaway packaging and materials meet the restaurant's standards.
  




5. Financial Management:
   




• Assist in budgeting and financial planning for the takeaway operations.
  


• Monitor expenses and implement cost\-saving measures where possible.
  




6. Delivery Coordination:
   




• Coordinate and optimize delivery routes to ensure efficient and timely deliveries.
  


• Ensure all delivery drivers have valid licenses and are adhering to traffic laws and safety regulations.
  




7. Compliance and Safety:
   




• Ensure all staff are trained in and comply with health and safety regulations.
  


• Maintain a clean and safe working environment at all times.
  

Qualifications:

• Proven experience in a managerial role within the food service industry, preferably in takeaway or delivery operations.
  


• Strong leadership and team management skills.
  


• Excellent organizational and multitasking abilities.
  


• Exceptional customer service and communication skills.
  


• Ability to work in a fast\-paced environment.
  


• Valid driving license is preferred.
  

Preferred Skills:

• Knowledge of Thai cuisine is a plus.
  


• Proficiency in inventory management and basic financial principles.
  


• Familiarity with health and safety regulations in the food service industry.
  

Working Hours:

• Full\-time position; flexibility to work evenings, weekends, and holidays as required.