Team Leader Desktop Publishers

We exist to be the go-to companion, empowering everyone to transform their free time into experiences. At Smartbox Group, we believe that real-life experiences help us thrive, connect, and become the best versions of ourselves.

With nearly 15,000 different products across leisure themes — Stays, Wellness, Adventure, Gastronomy — we allow people to enrich their lives with moments of sharing, emotions, and unforgettable memories.

Present in 11 countries, Smartbox Group employs over 700 people across Europe and works with more than 40,000 trusted partners, including hotels, restaurants, wellness centres, and outdoor activity providers.

Living more than owning, sharing more than having — this is more than ever a fundamental trend in our society, and it’s exactly what Smartbox offers.

Our Culture:

At Smartbox, we’re on a mission to unbox our world and unbox the potential of our People. We’re not just building a workplace — we’re cultivating a movement where bold ideas, authentic connections, and real-world experiences redefine what work can be.

As our teams’ trusted companion on this journey, we empower our people to take ownership, break boundaries, and dive headfirst into challenges that spark growth and impact. Together, we’re creating a culture of daring curiosity, relentless ambition, and transformative purpose — where every team member is driven to experience life,

experience potential, experience growth, shape their future, and leave a lasting mark on the world around us.

The Role:

We are looking for a Team Leader – Desktop Publishers to join our team. As Team Leader of the Desktop Publishers Team, you will build Team Leadership & Mentorship, Workflow Optimization, Quality Assurance, Strategic Project Management, Cross-Functional Collaboration

Key Responsibilities:

Team Leadership & Mentorship

Leading a team of desktop publishers, managing project assignments, setting clear expectations and supporting their growth and overseeing performance evaluations and professional development.

Workflow Optimization

Developing best practices, standardizing production workflows, and integrating new technologies—such as AI-augmented publishing tools—to increase department efficiency. You will also need to build procedures and implement KPI’s to optimize the department.

Quality Assurance

Acting as the final authority on document accuracy, ensuring that typography, layout, and brand consistency meet strict organizational specifications

Strategic Project Management

Overseeing complex, high-profile projects from concept to final output, including managing multi-language publications and large-scale digital assets

Own the publishing workflow from start to finish, ensuring high-quality and on-time delivery.

Act as main escalation point for complex projects and production challenges.

Foster a culture of ownership, accountability and continuous improvement.

Production & Quality Assurance

Oversee print and digital pack production, including manual OTB creation and special projects.

Act as final gatekeeper for artwork checks, batch uploads and Webproof approvals.

Ensure accuracy and quality across all projects while meeting deadlines.

Process & Technical Leadership

Manage complex workflows, TopRef information and project documentation.

Collaborate with Tech and Design teams to improve automation and scale content production.

Identify process improvements and implement best practices.

About You:

We’re looking for someone who not only has the right skills but also embodies our guiding principles:

• The Owner – You take accountability, act with integrity, and treat challenges as


• The Ambitious Maverick – You bring bold ideas, challenge the status quo, and are unafraid to take smart risks.


• The Radical Optimist – You maintain a solutions-focused mindset, inspiring others with your positivity and resilience.


• The Connector – You build authentic relationships, foster collaboration, and create space for diverse voices to thrive.

Skills & Experience:

• Mastery of Adobe Creative Suite: InDesign, Photoshop, Illustrator.


• Exceptional attention to detail and ability to manage high-volume production.


• Strong organizational and project management skills.


• Excellent collaboration and interpersonal skills.


• Leadership mindset: able to inspire, coach and hold team accountable.


• Desired Competencies & Skills


• Advanced print knowledge and colorproof/webproof workflows.


• Data proficiency for managing global briefs and spreadsheets.


• Proactive problem-solving and process improvement.

What We Offer:

• Competitive salary and bonus


• Opportunities for growth and development in line with our mission to unbox


• A culture built on curiosity, ambition, optimism, and

How to Apply:

If you’re excited to help us shape the future and unbox potential, we’d love to hear from you. Please apply via Bamboo, or if you have any questions please reach out to [email protected].