Technical Operations Analyst

Company : Mackin Talent

Job Type : Full Time

Ireland

Number of Applicants

:

000+

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Job Description - Technical Operations Analyst

Our client is looking for a Business Analyst to join their team in Dublin for a 6 month hybrid role (3 days in office, 2 days remote).

ABOUT THE ROLE

Our client is seeking a Business Analyst to support cross -functional initiatives through clear requirements definition, data -informed insights, and structured execution. In this time -bound role, you will work with internal stakeholders to help document business needs, support technical troubleshooting efforts, and contribute to project delivery across multiple workstreams.

RESPONSIBILITIES

- Gather, document, and validate business requirements, user stories, and process flows in partnership with cross -functional stakeholders.

- Support technical debugging efforts by triaging issues, documenting reproduction steps, coordinating inputs, and tracking resolution progress.

- Maintain project plans, status reporting, RAID logs (risks, assumptions, issues, dependencies), and execution documentation.

- Translate complex technical concepts into clear written and verbal communications for varied audiences.

- Apply basic AI concepts and tools (e.g., prompt -based analysis, summarization, lightweight automation) to improve documentation and workflow efficiency where appropriate.

- Facilitate stakeholder meetings, capture decisions and action items, and follow through to closure.

- Ensure documentation and deliverables are accurate, well -organized, and aligned to defined timelines.

Requirements

MINIMUM REQUIREMENTS

- 3+ years of experience in business analysis, technical program/project coordination, operations, or a related role.

- Demonstrated experience supporting technical debugging or issue triage in collaboration with engineering or technical teams.

- Project management fundamentals, including planning, prioritization, dependency tracking, and status reporting.

- Basic AI skills (e.g., familiarity with AI -enabled productivity tools and practical application to analysis and documentation).

- Strong written and verbal communication skills, including the ability to synthesize ambiguous inputs into structured outputs.

- Strong attention to detail and ability to manage multiple priorities in a fast -paced environment.

Benefits

Competitive salary
Healthcare contribution and inclusion in company pension scheme
Work laptop and phone
25 days annual leave (pro -rata) plus paid bank holidays
Expanding workforce with potential for career progression for top performers

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Technical Operations Analyst

Job Description - Technical Operations Analyst

Requirements

Benefits

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