Technical Specialist (Ireland)

Purpose of the Role:

To provide specialist technical support, training, and oversight within a live critical environment, ensuring continuous 24/7/365 operational support across a production data centre facility. The Technical Specialist plays a key role in emergency response, system maintenance & staff training. Responsibilities include daily planning and coordination of critical activities, ensuring full visibility and coverage across the site. All maintenance-related documentation and vendor paperwork aligned with the approved annual subcontractor schedule must be prepared and validated in advance to support the operational team. The Technical Specialist is accountable for ensuring these processes are implemented consistently across multiple facilities.

Responsibilities

• Maintain continuous uptime of critical systems through hands-on technical support and proactive supervision.

• Lead scheduled and reactive maintenance activities; ensure full compliance via the DFM platform.

• Review and approve subcontractor Risk Assessments and Method Statements (RAMS); manage work permits.

• Coordinate and oversee day-to-day operations and live activities across the facility.

• Supervise contractors and vendors, ensuring adherence to site procedures and health & safety standards.

• Deliver technical training to site staff and lead regular scenario-based "game day" readiness drills.

• Assist in the creation and review of SOPs, EOPs, and MOPs; ensure team participation in operational drills.

• Maintain accurate records of shift activity, work orders, and system performance via DFM and logs.

• Actively promote health and safety compliance; enforce the use of PPE and escalate any safety concerns.

• Support emergency response efforts and commissioning works where required.

Skills Interface & Behaviour Expectations

• Maintain a professional and customer-focused presence while representing K2 onsite.

• Work collaboratively with internal teams, subcontractors, and client representatives.

• Be available to support shift cover during unexpected absence or operational demand.

• Comply with all K2 operational, safety, and environmental procedures and standards.

• Relevant trade qualification or degree in Mechanical or Electrical Engineering

• Strong mechanical background essential – experience with HVAC, AHU, Process water Systems & mechanical plant operation in critical environments.

• F-Gas registered highly desirable

• Proven experience working in live data centres or mission-critical facilities (highly desirable).

• Understanding of:

  • AHUs and ventilation systems

  • Cooling Systems

  • Process Water Systems

  • Chilled water plant and pumps

  • MV/LV electrical distribution

  • BMS/SCADA control platforms

• Excellent skills in fault diagnosis, report writing, Computer Skills and clear communication under pressure.

• Scheduling & programming maintenance, strong ability to deal with Vendors