Trade Sales Advisor ( Building & Plumbing )

Teamworx are looking for an experienced  Trade sales Advisor for their client based in Dublin 15.

Location: On-site – Dublin 15, Ireland
Job Type: Full-Time | Permanent
Working Hours: Monday to Friday, 8:30 AM – 5:00 PM

About the Role

Due to continued business growth and ambitious expansion plans, Ireland’s leading bathroom brand, is seeking a Trade Sales advisor to join their dynamic operations team.

This is a key support role focused on ensuring seamless coordination between our Commercial Sales, Purchasing, and Customer Service departments. The successful candidate will play a vital role in managing site orders, maintaining strong client relationships, and delivering a first-class service to our commercial customers.

What We Offer

• Competitive Salary
  


• Annual Leave: 20 days plus company day off on Good Friday
  


• Christmas Bonus
  


• Company Pension Scheme (after 6 months)
  


• Employee Discounts
  


• VHI Employee Assistance Program
  


• Bike to Work Scheme
  


• Employee Referral Incentive
  

Key Responsibilities

• Act as the main point of contact for residential and commercial site accounts, handling all queries related to deliveries, order updates, stock availability, and scheduling.
  


• Process and manage all site and project orders, ensuring accurate entry, timely updates, and smooth communication throughout the process.
  


• Support Commercial Sales Managers by maintaining accurate forecasting data and monitoring key site progress (e.g. number of units supplied vs. forecast).
  


• Track and manage delivery schedules in line with project timelines and client expectations.
  


• Liaise with the Purchasing Department to monitor stock levels of key products and flag potential supply risks or delays.
  


• Review sales trends and product run rates to anticipate issues, offer alternatives, and maintain a proactive approach to client needs.
  


• Build strong working relationships with builders, merchants, plumbers, and suppliers to facilitate efficient problem-solving and ensure customer satisfaction.
  


• Promote suitable product alternatives where appropriate, ensuring the best possible solution is always presented to the customer.
  


• Collaborate across departments to ensure consistent and clear internal communication.
  


• Deliver exceptional service across all touchpoints – phone, email, and in person – in line with company  standards.
  

Key Requirements

• Minimum 2 years' experience in a customer service, sales support, or similar coordination role.
  


• Proven ability to handle and resolve customer queries efficiently and professionally.
  


• Strong communication skills – both written and verbal – with a confident, personable approach.
  


• Exceptional organisational skills with a keen eye for detail and the ability to manage multiple tasks at once.
  


• Strong problem-solving skills, with the ability to remain calm and solution-focused under pressure.
  


• High level of computer literacy and proficiency with office systems and order processing tools.
  


• Experience working with purchasing, supply chain, or logistics teams is a distinct advantage.
  

For more information on this exciting role please contact Maurice 045 898037