Underwriting Operations Assistant

We’re looking for an Underwriting Operations Assistant.

Reporting to the Operations Manager, Hamilton Americas, the successful candidate will join Hamilton’s growing managing general agency.  You will support the Operations team to ensure that all operational objectives and processes of our regional underwriting platform are met.  Preferably working a hybrid schedule based in Richmond, VA or Miami but we will consider a remote working location for appropriately qualified candidates.

Hamilton Global Specialty is our multi-platform, specialty insurer operating primarily through a Lloyd's Syndicate and Dublin operating company with a managing general agency in the US.

What you will do

• Liaise with our underwriting teams to enter business into our underwriting system by following agreed guidelines - including but not limited to entering policy details for new transactions, renewals, premium & non-bearing premium endorsement transactions


• Responsible for generating and issuing accurate policy documentation (binders, policies and mid-term endorsements) based on guidelines required by Compliance, Lloyds’ agreements, and Internal Audit


• Assist in generating and sending invoices to brokers on bound policies


• Set up and maintain comprehensive electronic policy files


• Liaise with underwriting and our software vendor to maintain and update the forms library for each product


• Provide support to the Operations Manager, Hamilton Americas and other stakeholders as required


• Act in accordance with all applicable supervisory bodies, principals, rules and regulations

Conduct Standards

• You must act with integrity


• You must act with due skill, care and diligence


• You must be open and cooperative with the FCA, the PRA and other regulators


• You must pay due regard to the interests of customers and treat them fairly


• You must observe proper standards of market conduct


• You must act to deliver good outcomes for retail customers

What you require for the role

• Strong organizational skills.


• Strong working knowledge of Microsoft Office products.


• Ability to quickly learn new software & systems


• Strong Multi-Tasking skills


• Good customer service and work ethic


• Problem Solving Abilities


• Attention to Detail


• Effective Communication Skills


• Results-oriented and growth mindset


• Collaborative spirit

What you can expect from us

We offer a vibrant, entrepreneurial, and collaborative culture guided by our values: Be Smart, Be Sensible, Be Open and Be More.

We know if we welcome and respect differences, we’ll attract and retain talent that brings a valuable diversity of perspectives and experience. We want all our colleagues to feel that they can bring their whole selves to work at Hamilton and know that they can be part of building a great company.

Hamilton offers a competitive salary with an annual performance-based target bonus and a comprehensive benefits package, to include:

• Hybrid working


• Matching 401K plan


• Medical, dental, vision, life, disability


• Generous time off (including parental leave)


• Continued support for professional development


• Gym subsidy


• My day (additional days leave for personal interests/wellness/charity work)

In good company.

We’re a global specialty insurance and reinsurance company enhanced by data and technology, focused on producing sustainable underwriting profitability and delivering significant shareholder value.

Headquartered in Bermuda, we operate on a global basis, with over 500 employees and key underwriting operations in London, Bermuda, the US and Dublin.

We work collaboratively, we share a passion for the service and results we deliver, and we know that what we do each day is meaningful – to our customers and our business.