Warehouse Customer Service

Excel recruitment are looking for a Customer Service Executive who will be based out of their office and warehouse in North Dublin. The ideal candidate will have a background in sales/customer service coupled with proficiency in using Excel and SAP (or a similar CRM).

Responsibilities for the job of Customer Service:

• Maintain and update price files
• Process customer orders
• Maintain customer relationships over phone, email, and some face to face
• Create Excel reports such as on-time delivery, forecasting and sales v forecast
• Liaise with the sales reps and the warehouse team
• Provide excellent customer service, addressing, and resolving an issues
• Communicate with customers regarding delivery delays or out of stock products

Salary €32-€35k negotiable but must reflect experience, Company Bonus, 25 days holidays, 5% Pension Contribution, Discounted Health Insurance.

If you are interested in this position, or any other jobs on the Excel Recruitment website, please apply via the link below. If you require further information, please contact Conor 01-8717676. All applications are treated in the strictest confidence.