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WebOps Business Analyst

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Job Description - WebOps Business Analyst

My client is seeking a highly skilled and motivated Web Operations Business Analyst to join their team and support their website operations. The Web Operations Business Analyst will collaborate with cross -functional teams to gather requirements, identify areas of improvement, and implement solutions to enhance the platforms ensuring we are compliant with their security and legal requirements. The role will report to the Web Operations Team Lead and will be based in Rathcoole, Co. Dublin - 3 days a week on site.

What will you be doing?


  • Collaborate with stakeholders to gather and document business requirements for our website portfolio focusing on WordPress and Adobe Experience Manager platforms.
  • Design solutions, enhancements and BAU activities for the website portfolio (focus will be on our AEM and WordPress based solutions)
  • Work with our internal security team to ensure we are compliant with all security requirements and our websites are free from vulnerabilities.
  • Collaborate with our third -party agencies to ensure adherence to the website hosting criteria.
  • Work with and support our internal marketing functions to maintain our websites and enhance our existing platforms.
  • Provide ongoing support and troubleshooting for website related issues, ensuring timely resolution and minimal disruption to operations.
  • Develop and continuously improve application, system policies, templates, and guidelines within the web operations team.
  • Work with other technology functions to enhance existing and develop new application standards.
  • Conduct thorough analysis of existing business processes to identify areas for improvement and optimisation.
  • Utilise data - driven insights to recommend and implement process enhancements, contributing to overall business efficiency.
  • Develop comprehensive business cases and feasibility studies to support proposed initiatives.
  • Work closely with stakeholders to ensure alignment between all parties involved.


Requirements

Experience:


  • Proven experience as a Business Analyst in a dynamic and fast -paced environment
  • Strong analytical skills with the ability to translate complex data into actionable insights.
  • Excellent communication skills, both written and verbal, with the ability to convey technical concepts to non -technical stakeholders.
  • Excellent attention to detail and accuracy while maintaining an ability to multi -task without losing focus.
  • Technical aptitude and familiarity with web development technologies such as HTML, CSS, JavaScript, and responsive design principles.
  • Understanding of WordPress technology stack


If you are passionate about technology, thrive in a dynamic environment, and possess the required skills and qualifications, we encourage you to apply for this exciting opportunity to contribute to our team's success in supporting our client's growth.


If you are interested, apply [email protected] with your CV and a time you are free to speak :)



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