Wedding and Events Coordinator

An excellent opportunity has arisen for an experienced professional to join this prestigious hotel 

This role will focus on event planning and implementation through liaising daily/weekly with the Operations Team within the hotel.

The Wedding and Events Coordinator must maintain open communication between clients, must be a highly organized individual, ensuring prompt and exceptional customer care at all times.

Job Spec:

• Being fully familiar with our products and services (meeting rooms, rooms, outlets, packages, special offers), local amenities, events taking place locally, etc.
• Dealing with inbound Wedding and Event enquiries in a friendly but professional, timely, comprehensive, and efficient manner, including taking, recording/processing, and cancelling reservations
• Assisting with the maximisation of meeting room and other associated revenue, occupancy percentages, etc., through efficient and effective sales/upselling activities, in conjunction with the Sales Manager/wider Meetings & Events Team and with the other relevant Departments
• Ensuring all corporate/guest requests and other relevant information is confirmed with the client and communicated to all relevant Departments in a clear and timely manner
• Building strong relationships with corporate clients/guests
• Attending meetings & wedding showcases as required
• Ensuring all charges are properly communicated and processed
• Dealing efficiently and politely with corporate client/guest feedback
• Ideally, bringing forward initiatives and innovations for consideration

Requirements:

• Previous experience in event management.
• A professional, friendly, and positive approach.
• Strong communication and interpersonal skills.
• Excellent organizational and time management abilities, with meticulous attention to detail.
• Ability to work effectively under pressure and adapt to changing priorities in a fast-paced environment.
• A passion for events, with a genuine desire to create memorable experiences for our clients.