Communications Manager

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Job Description - Communications Manager

Communications Manager
• Work location is flexible on the island of Ireland. We have offices in Belfast, Cork and Dublin.
• Hybrid working applies for this role. Frequent travel to Cork. Musgrave is one of the Europe’s most successful family-owned businesses with a 140-year heritage in food and brand innovation, supporting communities across the island of Ireland and Spain. Every day we feed one in three people in Ireland through 11 market leading food and beverage brands that include SuperValu, Centra, Frank and Honest and Musgrave MarketPlace. We support thousands of retail and foodservice family businesses who live and work in the heart of the communities they serve.

We are committed to becoming the most trusted and sustainable business in Ireland and we are making changes across the company to make sure that happens. We want to make a positive impact on the world, and we will support our suppliers and customers to make a difference too.
Our people are the heart of our business. As our greatest asset, they make Musgrave a great place to work and in return we aim to be the very best place to work, grow and thrive.

We have an exciting opportunity for a Communications Manager to join our Corporate Communications team. The Corporate Communications team is responsible for the promotion and protection of Musgrave and its brands' reputation with key internal and external stakeholders.

As part fo the Communications team, the Communications Manager will work closely with our shareholders to ensure they feel connected to the business and have a clear understanding of our strategy, performance and vision for the future.

Reporting to the Head of Communications, the Communications Manager will work with the Head of the Family Council, the Chief Financial Officer, the Legal and Company Secretarial team, the non-executive Directors and the wider communications team to develop and deliver effective shareholder communications aligned with the business strategy. They will be responsible for developing and enhancing the integral shareholder relationship on behalf of Musgrave.

Key duties and responsibilities include (not limited to):

Communications

  • Provide support to the family directors and the Head of Family Council in their endeavour to create and develop strong communication links with shareholders and family members
  • Communicate all relevant and appropriate information to shareholders in coordination with the business, the family directors and the Head of Family Council
  • Develop and deliver a wide ranging and robust Shareholder Communications plan with communication materials including:
    • Shareholder website / information packs
    • Annual Report
    • Presentations and other collateral
    • Podcasts/videos
  • Lead the development of additional platforms as appropriate
  • Manage tracking and measurement of shareholder sentiment and plan effectiveness
  • Provide regular progress reports on the Shareholder Communications plan and outcomes

Shareholder Engagement Programme

  • Establish, manage and organise the annual calendar of shareholder engagements, conferences and other family events to ensure regular engagement with shareholders in coordination with various stakeholders including but not limited to the Chairman, the business and the Head of Family Council
  • Organise and attend key shareholder meetings, where appropriate with the CEO and/or CFO and other directors
  • Manage periodic roadshow days and ensure materials are prepared as appropriate
  • Organise and attend family council meetings
  • Play a key role in the preparations for Musgrave 150th anniversary in 2026


Shareholder Relationships

  • Support the Head of Family Council generally in matters relating to the Family Council and its functions
  • Cultivate and sustain positive relationships with our shareholders through regular communication and engagement activities
  • Act as the central point of contact for all matters relating to the family shareholders and family members
  • Act as secretary to the Family Council and to make sure records are up to date of meetings and decisions
  • Act as the secretary to the Monitoring Committee
  • Provide administrative support to the various Family Council sub-committees
  • Maintain a live up to date database of contact details for all family members
  • Create and maintain an information pack outlining information about the business including the history of Musgrave, the structure, its activities, and other relevant information in conjunction with the Head of Family Council
  • Act as the primary point of contact in assisting shareholders engage with the Musgrave Group
  • Manage any shareholder request to visit the Company and meet the directors and colleagues in coordination with the Head of Family Council
  • Respond to shareholder queries in a timely, and professional and trustworthy manner


The successful candidate will have / be:

  • Demonstrated expertise in building and nurturing relationships with key / executive stakeholders
  • Excellent communication skills and a proven track record of effectively engaging, interacting and influencing stakeholders
  • Proven track record in handling sensitive information with the utmost discretion and maintaining confidentiality
  • Excellent organisation skills with the ability to multi-task to achieve results
  • Ability to develop and execute communication plans
  • Ability to organise and manage events and coordinate with third party suppliers
  • Agile and flexible to work in a dynamic and fast moving environment
  • Good knowledge of PowerPoint, presentation tools and new media
  • Proactive and an ability to work autonomously and as part of a team
  • High level of accuracy, consistency and timely responses
  • Flexibility to travel as and when required.


Musgrave operate a Work Smart hybrid working model where you can alternate your time between connecting and collaborating in the office and working remotely.

Musgrave is an equal opportunities employer. We encourage applications from diverse candidates. If we can make any accommodations to enable you to be the best version of yourself during the interview, please let us know.

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