QA Engineer - Ecommerce - Remote

The Company

Would you like to help to create the future of a product used by thousands of businesses and millions of consumers? Phorest Salon Software powers over 10,000 hair and beauty salons in the UK, Ireland, Germany, Australia, Finland, the USA and Canada and the platform processes billions of Euros per year on their behalf.

Our system touches every point of the salon experience - from the in-salon software appointment calendar and CRM with a fully integrated marketing suite, to staff apps to payments. We are also the window through which the salon provides their end customer with an amazing experience through custom native apps, eCommerce and online bookings. Why? Because we want to help salons find their dream clients and get them back more often and spending more.

The Opportunity

Quality is critical within the company to ensure customer satisfaction and retention, driving growth, and helping clients extract maximum value from our products.

We are looking for a new QA Engineer to join our Ecommerce team who owns our online booking platform as well as other consumer products such as online gift vouchers, branded applications and the online store where clients can sell their retail products conveniently.

You will be a key member of the Ecommerce team, automating test suits and bulletproofing the future of our world-class e-commerce products. Given we are a small team of engineers, you will have autonomy and control to shape our product vision without bureaucracy or politics. This is an exciting opportunity for someone who wants a new challenge, where you’ll bring your experience to a supportive, growth mindset environment that will enable us to achieve our goals.

What You’ll Do:

• Be hands on testing new features and performing regression tests for various services

  • Design, develop and execute both manual and automated tests to verify the functionality of the system

  • Develop regression automated test suites

  • Identify, report and track issues to resolution

  • Help developers reproduce errors, and ensure that defects are fixed

• Work closely with product managers, designers and developers

  • Participate in stand ups, plannings, backlog sessions etc. for team’s projects

  • Be responsible for signing off the feature to be released

  • Analyze features during the design and development process to point out weaknesses or ambiguities

  • Create test plans and overall be responsible for test management

  • Review stories and create bugs when needed

• Be a quality advocate on the team ensuring quality is a responsibility for all members of the team

• Never stop learning, pursue latest technologies, seek for best solutions

• Challenge the norm and won’t be afraid to voice your opinions

• Join a group of highly skilled QA engineers continuously looking to improve the quality strategy across the org.

What We’re Looking For:

• 2+ years experience in software quality assurance

• Excellent manual testing skills and out-of-the-box ad hoc testing skills. Mobile testing on web and/or app a bonus.

• Experience in writing clear, concise and comprehensive test plans and test cases

• Experience with Agile development methodologies and working in a cross-functional team environment

• Excellent analytical, problem-solving, and communication skills

• Curious mindset & detail oriented

Nice To Have:

• An ISTQB Foundation Level certificate

• Automation testing experience

• Experience using Cypress and/or Maestro to write automated tests

• Knowledge of CI/CD process and how testing can be brought in there

• Github experience

• Performance and security testing experience or interest

• Experience working in the salon or beauty industry

Benefits

Your wellbeing is important to us - we provide private healthcare, an employee assistance program and a free online GP service (WebDoc).

As part of our Financial Wellbeing, we provide competitive Compensation, an Employee Share Purchase Scheme, Pension, Life Assurance, and Income Protection.

We help you travel by providing a bike to work scheme as well as tax saver transport tickets.

We care for your family and provide Enhanced Maternity and Paternity benefits.

We grow our own timber! We provide a great learning environment including an extensive onboarding program.

Career development is important to us. We even have our own in-house Learning and Development/Business coach and many online resources including LinkedIn learning.

We don’t believe in formal dress codes. We prefer casual things.

Check out nothingventured.rocks for our blog and Insights on building an evergreen company from the team here at Phorest.

Phorest is an equal opportunities employer and we value diversity at our company. Phorest does not discriminate on the basis of race, colour, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. So if you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit.