Account Strategist, Google Customer Solutions

icon building Company : Google
icon briefcase Job Type : Full Time

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Job Description - Account Strategist, Google Customer Solutions

Account Strategist, Google Customer Solutions (Spanish, English)

corporate_fare Google place Dublin, Ireland

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  • Bachelor's degree in Marketing, Advertising, or equivalent practical experience.
  • Candidates will typically have 2 years of experience in advertising, consultative sales, business development, online media environment, or marketing roles.
  • Ability to communicate in Spanish and English fluently to support client relationship management in this region.

Preferred qualifications:

  • Certification in Google Digital Workshop or similar.
  • Familiarity with Google Ads and online advertising.
  • Ability to own a portfolio in an advertising or media business context in Spain, and consistently achieve goals to drive growth.
  • Ability to build compelling narratives and utilize storytelling as a client engagement strategy.
  • Ability to multitask and manage multiple projects at a time while paying attention to detail.
  • Ability to influence stakeholders internally and externally to deliver impact.

About the job

Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.

When our millions of advertisers and publishers are happy, so are we! Our Google Customer Solutions (GCS) team of entrepreneurial, enthusiastic and client-focused members are the 'human face' of Google, helping entrepreneurs both individually and broadly build their online presence and grow their businesses. We are dedicated to growing the unique needs of advertising companies. Our teams of strategists, analysts, advisers and support specialists collaborate closely to spot and analyze customer needs and trends. In collaboration, we create and implement business plans broadly for all types of businesses.

Responsibilities

  • Deliver against ambitious quarterly business and product growth goals.
  • Establish relationships via phone calls or e-mail marketing and conduct regular phone consultations and business pitches with clients to advise them on how to get the best return on their Google Ads investment.
  • Own a portfolio of small businesses by thoroughly understanding growth drivers identifying opportunities for growth, managing risks, and building quarterly plans for achievement.
  • Drive customer growth by delivering outstanding customer business experience and achieving customer business and marketing objectives.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire .

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

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