Sales & Support Assistant

Hey there,

Welcome to Portugal Private Tours !

We're all about showing off the best of Portugal to visitors who want an authentic experience. We've got a tight-knit crew of drivers, guides, and a small support team making sure everything runs smoothly.

Here’s a video to tell you a little bit more about what we’re looking for:

As our Sales & Support Assistant , you'll be the first point of contact for those looking to explore Portugal with us. You'll be diving into our CRM system & handling queries through WhatsApp, calls, and emails.

Your main gig? Sorting out leads, getting to know what our potential customers want, and lining them up for a chat with me.

We need someone with excellent English and amazing communication skills. Sales experience is a bonus, but what we really need is someone who's great with people and knows how to keep things ticking.

Sound like your thing? Come join us at Portugal Private Tours and let's show the world the beauty of Portugal!

In this role, you'll support the team in reaching out to customers interested in travel, helping them finalise plans and sales. Your focus will be on boosting sales and bringing in more customers to help the company grow.

More specifically, in this role, you will:

📞 Follow up and contact leads via email and phone.

🎯 Identify potential customers and close travel sales.

📧 Provide phone and email support to potential/future customers as well as existing ones.

🔍 Discover new business opportunities to pursue.

🤝 Maintain direct and ongoing daily communication with the CEO/Owner.

Working Hours ⏰: This is a full-time position, requiring 40 hours per week. Preference will be given to candidates available to work between 12 PM - 8 PM GMT.

We’re seeking someone who loves dealing with people - someone who’s super organised, dynamic, and motivated.

To excel in this role, you need to have:

✅ Fluency in English (both spoken and written)

✅ Experience in sales and customer support

✅ Strong focus & work ethic

Brownie points for:

✅ Good computer skills at a basic level, including proficiency with CRM systems and email, as well as fast English typing skills.

✅ Being well-travelled and enjoying diverse travel experiences.

For this position, we're looking for someone with sales support and admin experience, who's at ease with phone calls. Previous experience working as a travel agent could be a big plus! If you enjoy connecting with people, staying positive, and are reliable and honest, you'd be a perfect match for this position

What’s in it for you?

💰 $1500 - $1700 per month*

💸 Bonuses for generated sales

🌴 Full-time & fully remote - work remotely from anywhere you prefer!

🌟 Opportunity to grow as a sales director

🌴 PTO: 20 days per year

*Please note that this is a gross salary and that you are responsible for any tax-related procedures in your country of residence. We kindly ask you to apply only if you are happy to work remotely as an independent contractor.

The JobRack team are working with Portugal Private Tours to help them find their new team member.

The hiring process for this position will include the following steps:

1. Completing the application form on JobRack.
2. Recording a short video introduction of yourself.
3. If shortlisted, completing test tasks.
4. Attending video interviews to discuss your previous experience and the new role in more detail.

The JobRack team has gained a full understanding of Portugal Private Tours’ needs and will review, filter, screen and test candidates in line with this.

To ensure your application is considered, take the time to carefully read the job description and submit a high-quality application.

We will, of course, provide you with feedback throughout the process.

At the request of Portugal Private Tours , applications for this position must be submitted through JobRack and direct contact with the employer is not allowed. If you have any questions, please contact JobRack at:

Please note that this position requires 100% commitment and is not suitable for those seeking a side job, freelance work, or part-time employment. It is important to only apply if you intend this to be your primary and only full-time job. Any attempts to work multiple full-time jobs without the knowledge of your employer may result in termination and a ban from applying to other jobs on the JobRack site.

To make sure you receive updates on your application please add to your email address book. Got questions about working remotely? Check out JobRack’s FAQ for answers to everything you might want to know.