Revenue Operations Intern (12-month contract)

We’re in search of a driven college student with technical aptitude to join our growing Revenue Operations team. You’ll succeed in this role if you’re a highly analytical and process-driven individual looking to gain hands-on experience in the fast-growing field of Revenue Operations. You will play a crucial supporting role in optimizing our sales, marketing, and customer success processes to drive efficiency and revenue growth. This internship is an excellent opportunity to learn the intricacies of a modern go-to-market strategy, work with cutting-edge CRM and sales enablement tools, and contribute directly to our success.

You will work closely with our Revenue Operations manager, gaining exposure to data analysis, process improvement, technology administration, and cross-functional collaboration. This role is ideal for someone eager to learn, proactive, and passionate about leveraging data to solve business challenges.

Data Management & Analysis:

• Assist in maintaining data integrity within our CRM (e.g., Hubspot) and other sales/marketing platforms.

• Support the creation of reports and dashboards to track key performance indicators (KPIs) across sales, marketing, and customer success.

• Help analyze data to identify trends, opportunities for improvement, and potential roadblocks in the revenue funnel.

Process Improvement Support:

• Assist in documenting current revenue operations processes and identifying areas for optimization.

• Contribute to the development and implementation of new processes to enhance efficiency and effectiveness.

• Help create training materials and documentation for sales, marketing, and customer success teams on new processes or tools.

Technology Administration & Support:

• Provide support for the administration and maintenance of our RevOps tech stack (e.g., CRM, marketing automation, sales engagement tools).

• Assist with user access management, basic configuration, and troubleshooting for various platforms.

• Learn about system integrations and data flows between different tools.

Cross-Functional Collaboration:

• Collaborate with sales, marketing, and customer success teams to understand their needs and support their operational requirements.

• Participate in team meetings and contribute to discussions on strategy and execution.

Ad-Hoc Projects:

• Support the Revenue Operations team on various ad-hoc projects as needed, providing a diverse learning experience.

What You'll Learn:

• Deep understanding of the entire revenue funnel and the interdependencies between sales, marketing, and customer success.

• Proficiency in CRM platforms (e.g., Hubspot) and other essential RevOps tools.

• Skills in data analysis, reporting, and dashboard creation.

• Experience in process documentation and improvement methodologies.

• The importance of data integrity and its impact on business decisions.

• Effective cross-functional communication and collaboration in a fast-paced environment.

• Currently enrolled in a Bachelor's or Master's degree program in Business Administration, Marketing, Finance, Data Analytics, or a related field.

• Strong analytical and problem-solving skills with an attention to detail.

• Proficiency in data analysis.

• Excellent written and verbal communication skills.

• Ability to work independently and as part of a team in a dynamic environment.

• Proactive, curious, and eager to learn new technologies and concepts.

• Familiarity with CRM systems (e.g., Salesforce) is a plus, but not required.

• An inclusive company with a positive work culture.

• Flexible working hours with a positive approach to work - life balance

• An inclusive, collaborative, innovative culture with a Series B backed, fast growing scale-up.

• Technology that enables you to perform to your best

We are a diverse group and we intend to continue to attract and retain diverse talent in our organisation. We're committed to an inclusive and diverse Keelvar. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.