Operations Manager - Remote Work

Intercom is seeking a dedicated and passionate Operations Manager to join our team on a remote, part-time basis. As a Mid-to-Senior Level role, we are looking for candidates with at least 7 years of experience in operations management.

Responsibilities: - Develop and implement strategies to improve operational efficiency - Monitor and analyze key performance indicators to identify areas for improvement - Oversee project management and ensure projects are completed on time and within budget - Manage a team of remote employees, providing leadership and guidance as needed - Collaborate with cross-functional teams to ensure seamless operations across the organization - Implement and optimize processes to enhance productivity and streamline workflows - Conduct regular performance reviews and provide feedback to team members - Identify training needs and provide ongoing support and development opportunities for the team

Requirements: - Bachelor's degree in business administration or a related field - Proven experience in operations management - Strong analytical and problem-solving skills - Excellent communication and interpersonal abilities - Demonstrated leadership and team management expertise - Critical thinking skills and the ability to make data-driven decisions - Proficiency in project management tools and software

Personality traits: dedicated, passionate Soft skills: critical thinking, leadership

Benefits: - Gym membership - Medical coverage - Parental leave

Working environment: At Intercom, we strive for a harmonious workplace where collaboration and respect prevail. We encourage creativity, innovation, and continuous learning to foster a culture of growth and development.

Equal opportunity statement: Intercom is an equal opportunity employer and is committed to creating an inclusive and diverse workplace. We welcome applications from all qualified individuals regardless of race, gender, age, religion, sexual orientation, or disability.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.