Online Operations Associate

Job Description:

As an Online Operations Associate at Smurfit Kappa Group, you will play a crucial role in the overall success of our online operations. Your primary responsibility will be to manage and oversee the day-to-day operations of our online platforms, ensuring a seamless and efficient experience for our customers. This role requires a high level of attention to detail, excellent organizational skills, and the ability to work well under pressure.

Responsibilities: - Monitor and manage all aspects of our online platforms, including inventory management, order processing, and customer support - Collaborate with cross-functional teams to ensure timely delivery of products and services - Analyze data and metrics to identify opportunities for improvement and optimization - Develop and implement strategies to increase online sales and customer engagement - Stay up-to-date on industry trends and best practices in online operations - Provide exceptional customer service and support to resolve any issues or concerns - Assist in the development and implementation of new online initiatives and projects

Requirements: - Passionate and dedicated to delivering high-quality results - Strong communication and interpersonal skills - Ability to work well in a fast-paced environment and meet tight deadlines - Excellent problem-solving skills and attention to detail - Innovative mindset and ability to think outside the box - Previous experience in online operations is a plus, but not required - Ability to manage and lead a team of people effectively

Benefits: - Life insurance to ensure peace of mind for you and your loved ones - Company transportation to make your commute easier and more convenient - Ongoing training and professional development opportunities to help you grow and advance in your career

Equal Opportunity Statement: Smurfit Kappa Group is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. All qualified applicants will receive consideration for employment.

Don't miss this exciting opportunity to join a dynamic and innovative team and drive the success of our online operations. Apply now before the deadline on 2024-05-11!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.