Account Support Assistant - Remote Work

We are looking for a dedicated and resourceful Account Support Assistant to join our team at Dell Ireland. This is a part-time remote position based in Cork, Ireland, with an associate-level seniority and a requirement of at least 4 years of experience in a similar role.

Responsibilities: - Provide support to account managers in managing client accounts and relationships - Assist in generating reports, gathering data, and analyzing trends to support decision-making - Communicate with clients and internal teams to ensure all needs are met and issues are resolved in a timely manner - Maintain accurate records and documentation of client interactions and account activities - Collaborate with cross-functional teams to deliver high-quality service and support to clients - Assist in organizing and coordinating meetings, events, and presentations as needed - Proactively identify opportunities for process improvements and contribute to implementing solutions

Requirements: - Strong organizational and planning skills - Excellent emotional intelligence and ability to build rapport with clients and colleagues - Proficiency in Microsoft Office Suite and CRM software - Strong written and verbal communication skills - Ability to work independently and manage multiple priorities effectively - Flexible and adaptable to changing priorities and requirements - Experience in a customer-facing role or account management preferred

Personality traits required: resourceful, dedicated Soft skills required: planning, emotional intelligence

Benefits: - Travel and spending expenses coverage - Paid sick leave - Profit sharing opportunities - Fully remote work environment with a focus on understanding and empathy in all interactions

Equal Opportunity Statement: We are an equal opportunity employer and value diversity in our workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.