Client Relations Manager - Remote Work

As a Client Relations Manager at &Open, you will be responsible for building strong and lasting relationships with our clients, ensuring their satisfaction and loyalty to our brand. This role is remote and part-time, offering a flexible work schedule for the right candidate.

Responsibilities: -Act as the main point of contact for clients, addressing their needs and concerns in a timely and professional manner -Develop and maintain a deep understanding of each client's business goals and objectives -Collaborate with cross-functional teams to deliver on client expectations and ensure a seamless experience -Identify opportunities for upselling and cross-selling our products and services to clients -Proactively address any client issues or challenges to prevent escalation and maintain client satisfaction -Stay up-to-date on industry trends and best practices to provide clients with valuable insights and recommendations -Track and report on key metrics related to client satisfaction and retention

Requirements: -8 years of experience in a client-facing role, ideally in a B2B environment -Passionate about building relationships and delivering exceptional customer service -Resourceful and able to think creatively to solve problems and meet client needs -Strong teamwork skills, with the ability to collaborate with colleagues across functions and geographies -Excellent planning and organization skills to manage multiple client relationships and priorities effectively

Benefits: -Free food provided during work hours -Profit sharing opportunities based on company performance -Travel opportunities to meet with clients and attend industry events

Working environment: At &Open, we foster transparency and open dialogue for effective communication at all levels. We believe in a supportive and collaborative work environment where every team member's voice is heard and valued.

Equal opportunity statement: &Open is an equal opportunity employer and is committed to building a diverse and inclusive workplace. We welcome applications from all qualified candidates without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.