Client Relations Officer - Remote Work

Job Description:

We are looking for a talented Client Relations Officer to join our remote team at Twitter Dublin. As a Client Relations Officer, your primary responsibility will be to establish and maintain strong relationships with our clients, ensuring their needs and expectations are met. You will serve as the main point of contact for clients, providing exceptional customer service and support.

Responsibilities: - Build and maintain positive relationships with clients through regular communication and meetings - Understand and anticipate client needs, providing solutions and support as necessary - Collaborate with internal teams to ensure timely and successful delivery of services to clients - Handle client inquiries, issues, and complaints in a professional and timely manner - Track and analyze client feedback and data to identify trends and opportunities for improvement - Develop and implement strategies to increase client satisfaction and retention - Stay up-to-date on industry trends and best practices to better serve clients - Provide regular reports and updates to management on client interactions and outcomes

Requirements: - Bachelor's degree in Business, Marketing, Communications, or related field - Minimum of 4 years of experience in client relations or a similar role - Strong emotional intelligence and communication skills - Resilient and driven personality traits - Proven track record of building and maintaining client relationships - Ability to work independently and remotely - Familiarity with customer relationship management (CRM) software - Excellent organizational and time management skills - Proficiency in Microsoft Office Suite - Ability to adapt to a fast-paced and dynamic environment

Benefits: - Visa sponsorship for qualified candidates - Remote work flexibility - Training and professional development opportunities

Working Environment: At Twitter Dublin, we foster a culture of curiosity and questioning to fuel innovation and growth. We encourage our employees to think creatively, challenge the status quo, and collaborate with their colleagues to achieve common goals.

Equal Opportunity Statement: Twitter Dublin is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. All qualified applicants will receive consideration for employment.

Deadline to apply: June 29, 2024

If you meet the requirements and are passionate about client relations, we invite you to apply for this exciting opportunity to join our team at Twitter Dublin as a Client Relations Officer.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.