Client Service Manager - Remote Work

Pfizer Ireland is seeking a dynamic and experienced Client Service Manager to join our team on a part-time remote basis. As a Client Service Manager, you will be responsible for managing relationships with our clients, ensuring their needs are met and their expectations are exceeded. This role is ideal for someone with a proven track record of providing excellent customer service and managing client accounts effectively.

Responsibilities: - Develop and maintain strong relationships with clients, acting as the main point of contact for all their needs and inquiries - Collaborate with internal teams to ensure timely and accurate delivery of products and services to clients - Identify opportunities for growth within existing client accounts and work with the sales team to capitalize on these opportunities - Coordinate and lead client meetings and calls to discuss project timelines, deliverables, and any concerns or feedback - Monitor client satisfaction levels and address any issues or concerns in a timely manner - Maintain accurate and up-to-date client records and documentation - Prepare regular reports on client accounts, including key performance indicators and financial data

Requirements: - Bachelor's degree in business administration, marketing, or a related field - Minimum of 7 years of experience in client service management or a similar role - Excellent communication and interpersonal skills - Strong project management abilities - Highly resourceful and adaptable to changing priorities - Proficient in Microsoft Office Suite and CRM software - Ability to work independently and remotely - Experience in the pharmaceutical or healthcare industry is preferred

Benefits: - Profit sharing - Company transportation - Paid overtime

Working Environment: At Pfizer Ireland, you will join a high-energy workplace focused on delivering impactful results. Our team values collaboration, innovation, and excellence in all that we do. You will have the opportunity to work with a diverse group of professionals who are dedicated to making a difference in the healthcare industry.

Deadline to apply: 2024-06-03

Equal Opportunity Statement: Pfizer Ireland is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, marital status, or any other protected status. We are committed to creating a diverse and inclusive work environment for all employees.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.