Client Service Officer - Remote Work

Job Description:

We are seeking a passionate and confident Client Service Officer to join our team at Hilton's remote office in Galway, Connacht, IE. As a part-time Associate Level position, the ideal candidate will have at least 2 years of experience in a similar role.

Responsibilities: - Provide exceptional customer service to clients through various communication channels, including phone, email, and chat - Assist clients with inquiries, issues, and requests in a timely and professional manner - Maintain accurate records of client interactions and transactions - Collaborate with other team members to ensure seamless customer experience - Identify opportunities to upsell or cross-sell Hilton's products and services - Stay updated on industry trends and best practices to continuously improve service delivery

Requirements: - 2+ years of experience in a client service role - Passionate about delivering exceptional customer service - Confident in handling challenging situations with professionalism - Strong time management skills to prioritize workload effectively - Leadership skills to motivate and guide team members - Ability to work independently and remotely, while still being a team player - Proficient in using CRM systems and other communication tools - Excellent written and verbal communication skills

Benefits: - Profit sharing opportunities - Remote work flexibility - Training and professional development programs - Positive and energetic work environment

Equal Opportunity Statement: Hilton is an equal opportunity employer and is committed to promoting a diverse and inclusive workplace. We welcome all qualified candidates regardless of race, gender, sexual orientation, religion, disability, or any other characteristic protected by law.

Don't miss this exciting opportunity to join our team as a Client Service Officer - apply by July 13, 2024!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.