Client Support Assistant - Remote Work

Job Description:

Teamwork is seeking a motivated and driven individual to join our team as a Client Support Assistant on a part-time, remote basis. As a Client Support Assistant, you will be responsible for providing excellent customer service to our clients and assisting them with any inquiries or issues they may have.

Responsibilities: - Responding to client inquiries via phone, email, and chat in a timely and professional manner - Resolving client issues and escalating to the appropriate team members when necessary - Providing product demonstrations and training to clients as needed - Assisting with client onboarding and account setup processes - Collaborating with internal team members to ensure client satisfaction - Maintaining accurate and up-to-date records of client interactions and communications - Providing feedback to the team on ways to improve the client experience

Requirements: - 1 year of experience in a customer service or support role - Strong communication and interpersonal skills - Ability to work independently and manage your time effectively - Driven and confident personality traits - Strong leadership and decision-making skills - Proficient in Microsoft Office and CRM software - Ability to work well under pressure and in a fast-paced environment

Benefits: - Employee discounts on Teamwork products - Training and professional development opportunities - Profit sharing opportunities - Flourish in a culture that embraces change and responds resiliently

Deadline to apply: May 18, 2024

Equal Opportunity Statement: Teamwork is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.