Client Support Assistant - Remote Work

Wayflyer, a leading financial technology company based in Dublin, is seeking a motivated and passionate Client Support Assistant to join our team on a part-time, remote basis. As an Associate Level position, we require a minimum of 4 years of experience in client support or a related field.

Responsibilities: - Provide exceptional support to clients via email, phone, and chat to ensure their needs are met in a timely and professional manner. - Conduct research and utilize critical thinking skills to resolve client inquiries and issues effectively. - Collaborate with the sales and operations teams to ensure seamless communication and support for clients. - Maintain accurate and up-to-date client records in our database. - Assist with special projects and initiatives as needed to improve the overall client experience.

Requirements: - 4+ years of experience in client support or a related field. - Strong communication skills and a customer-oriented approach. - Ability to work independently in a remote setting while maintaining a high level of productivity. - Proficiency in Microsoft Office and CRM software. - Motivated and passionate about delivering exceptional service to clients. - Excellent research and critical thinking skills.

Personality traits: motivated, passionate Soft skills: research, critical thinking

Benefits: - Paid overtime for any additional hours worked beyond the part-time schedule. - Gym membership to support your physical and mental well-being. - Paid sick leave to prioritize your health and wellness.

Working environment: At Wayflyer, we cultivate leaders who foster inclusivity and mentorship. We value teamwork, collaboration, and opportunities for professional growth. As a Client Support Assistant, you will have the chance to work with a diverse and dynamic team who are dedicated to making a positive impact in the financial technology industry.

Deadline to apply: May 15, 2024

Equal Opportunity Statement: Wayflyer is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.