Client Support Specialist - Remote Work

Job Description: We are looking for a highly motivated and passionate Client Support Specialist to join our team at Hilton. This position is a part-time role that can be done remotely from Cork, Ireland. As an entry-level position, no prior experience is required, making this an excellent opportunity for those looking to start their career in the hospitality industry.

Responsibilities: - Provide exceptional customer service to clients via phone, email, and live chat - Assist clients with inquiries, issues, and feedback in a timely and professional manner - Manage client accounts, ensuring accurate and up-to-date information - Collaborate with internal departments to coordinate client requests and resolutions - Support the sales team by providing product information and assisting with onboarding new clients - Assist with special projects and initiatives as needed - Keep accurate records of client interactions and transactions - Continuously strive to improve the client support process and overall customer experience

Requirements: - Motivated and passionate about delivering excellent customer service - Strong people management and project management skills - Excellent communication skills, both written and verbal - Ability to work independently and in a team environment - Proficient with using CRM software and other relevant tools - Ability to multitask and prioritize tasks effectively - Flexible and adaptable to changing priorities and deadlines

Benefits: - Gym membership - Free accommodation - Medical coverage

Working Environment: At Hilton, we thrive in an energetic and rapidly evolving work setting. We value creativity, collaboration, and a strong work ethic. Our team is dedicated to providing the best possible service to our clients and creating a positive, inclusive work environment.

Deadline to Apply: July 4, 2024

Equal Opportunity Statement: Hilton is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.