Customer Care Assistant - Remote Work

We are seeking a reliable and dedicated Customer Care Assistant to join our team at Wix.com in a remote work capacity. As an Entry Level position, no prior experience is necessary. The ideal candidate will possess strong teamwork and project management skills, as well as a passion for providing exceptional customer service.

Responsibilities: - Respond to customer inquiries via email, chat, and phone in a timely and professional manner - Assist customers with troubleshooting technical issues and provide solutions in a clear and concise manner - Collaborate with other team members to ensure efficient resolution of customer concerns - Maintain accurate and detailed records of customer interactions and transactions - Contribute to the continuous improvement of customer care processes and procedures

Requirements: - Strong communication skills and a friendly, customer-oriented demeanor - Ability to work effectively in a remote team environment - Basic understanding of website development and design is a plus - Proficiency in multiple languages is a bonus - Reliable access to a computer and internet connection - Dedication to providing high-quality customer care

Benefits of joining our team include a Joining Bonus, Medical coverage, and Disability insurance. At Wix.com, we offer a working environment that values creativity and innovation, providing the opportunity for you to unleash your full potential.

Equal Opportunity Statement: Wix.com is an equal opportunity employer and is committed to providing a work environment that is free from discrimination and harassment. We celebrate diversity and welcome all qualified individuals to apply for this position.

Deadline to apply: May 1, 2024

If you are a motivated individual with a passion for customer care and a desire to grow professionally in a remote work setting, we encourage you to apply for the Customer Care Assistant position at Wix.com. Join us in providing exceptional service to our valued customers!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.