Customer Service Assistant - Remote Work

Job Description:

Qualtrics Ireland is seeking a dedicated and passionate Customer Service Assistant to join our team on a part-time remote basis. As an Entry Level position, no previous experience is required, making this a great opportunity for individuals looking to kickstart their career in customer service.

Responsibilities: 1. Respond to customer inquiries via phone, email, and chat in a timely and professional manner. 2. Assist customers with product information, troubleshooting, and issue resolution. 3. Process orders, returns, and exchanges accurately and efficiently. 4. Collaborate with other team members to ensure a seamless customer experience. 5. Maintain a high level of product knowledge to effectively assist customers.

Requirements: 1. Excellent communication skills, both written and verbal. 2. Strong analytical and planning skills. 3. Ability to work independently and manage time effectively. 4. Passion for providing exceptional customer service. 5. Dedication to meeting and exceeding customer expectations.

Personality Traits: 1. Passionate 2. Dedicated

Soft Skills: 1. Analysis 2. Planning

Benefits: 1. Gym membership 2. Parental leave 3. Disability insurance

Working Environment: At Qualtrics Ireland, we strive to spark creativity and motivation in an environment that inspires greatness. As a remote Customer Service Assistant, you will have the flexibility to work from the comfort of your own home while still being part of a dynamic team.

Deadline to Apply: July 12, 2024

Equal Opportunity Statement: Qualtrics Ireland is an equal opportunity employer and values diversity in the workplace. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.