Live Chat Representative - Remote Work

Job Description:

Teamwork is seeking a passionate and resourceful Live Chat Representative to join our team on a part-time remote basis. As a Live Chat Representative, you will be responsible for providing exceptional customer service and support through live chat interactions.

Responsibilities: - Engage with customers in real-time through live chat to assist with inquiries, troubleshoot issues, and provide solutions - Build rapport with customers and ensure their needs are met in a timely and efficient manner - Utilize persuasion and strategic planning skills to upsell products or services - Use critical thinking and problem-solving skills to resolve customer issues effectively - Collaborate with other team members to ensure a seamless customer experience - Maintain accurate records of customer interactions and update customer information as needed - Continuously strive to exceed customer expectations and deliver delight in every interaction

Requirements: - 1 year of experience in a customer service or sales role - Strong communication skills and the ability to multitask effectively - Passion for providing exceptional customer service and building relationships with customers - Resourceful mindset and the ability to think outside the box to solve customer issues - Persuasion and strategic planning skills to effectively sell products or services - Comfortable working in a fast-paced, remote environment - Ability to work independently and collaboratively with a team - Proficiency in using live chat software and other customer service tools

Benefits: - Company equipment provided - Travel and spending expenses covered - Gym membership reimbursement

Working Environment: At Teamwork, we focus on exceeding customer expectations and delivering delight in every interaction. Our team is dedicated to providing the best possible experience for our customers, and we encourage creativity, collaboration, and continuous improvement.

Deadline to Apply: June 12, 2024

Equal Opportunity Statement: Teamwork is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applications from all qualified individuals regardless of race, gender, age, religion, sexual orientation, or disability.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.