Remote Account Support Assistant

Job Description:

We are seeking a Remote Account Support Assistant to join our team at Pfizer Ireland in Limerick, Munster, IE. As an entry-level position, you will have the opportunity to support our Account Managers in providing excellent customer service and account management assistance remotely.

Responsibilities: - Communicate with clients via phone, email, or chat to answer inquiries and provide support - Assist Account Managers with preparing presentations and reports - Handle administrative tasks such as data entry, scheduling appointments, and maintaining customer records - Collaborate with internal teams to resolve customer issues and ensure customer satisfaction - Identify opportunities for upselling or cross-selling products and services - Stay up-to-date on industry trends and competitor activities - Work independently to prioritize tasks and meet deadlines

Requirements: - Bachelor's degree in business, marketing, or a related field - 1+ years of experience in customer service, sales, or account management - Strong communication and presentation skills - Excellent problem-solving abilities and attention to detail - Ability to work independently and in a team environment - Proficiency in Microsoft Office and CRM software - Independent and confident personality traits

Benefits: - Paid overtime opportunities - Travel opportunities for training or client visits - Dental insurance coverage - Be part of a company that pioneers change and sets industry benchmarks

Equal Opportunity Statement: Pfizer Ireland is an equal opportunity employer and welcomes applicants from all backgrounds. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, disability, or any other protected status. All qualified candidates are encouraged to apply.

Deadline to apply: May 1, 2024

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.