Account Support Assistant - Work from home

Job Description:

Plynk is currently seeking a motivated and passionate individual to join our team as an Account Support Assistant. This is a part-time, entry-level position that allows you to work from the comfort of your own home. As an Account Support Assistant, you will be responsible for providing excellent customer service and support to our clients.

Responsibilities: - Assist clients with account inquiries and issue resolution - Process account transactions and ensure accuracy - Provide support to the sales team as needed - Assist with account maintenance and data entry - Collaborate with cross-functional teams to improve account management processes - Handle customer complaints and escalations in a professional manner - Maintain accurate records of customer interactions and transactions

Requirements: - 1 year of experience in a customer service or account support role - Excellent communication and interpersonal skills - Strong attention to detail and accuracy - Ability to work independently and as part of a team - Proficiency in Microsoft Office Suite and CRM software - Strong planning and strategic planning skills - Motivated and passionate about providing top-notch customer service

Benefits: - Retirement plan - Dental insurance - Free accommodation while traveling for work

Working Environment: At Plynk, we are dedicated to understanding and exceeding customer expectations. We believe in creating a supportive and inclusive working environment where every team member can thrive and grow.

Deadline to Apply: May 14, 2024

Equal Opportunity Statement: Plynk is an equal opportunity employer and is committed to diversity in the workplace. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, disability, or any other protected status. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.