Account Support Assistant - Work from home

Job Description:

CitySwift, a leading technology company based in Dublin, is looking for a remote Account Support Assistant to join our dynamic team. As an Associate Level position, the Account Support Assistant will play a crucial role in providing support to our clients and ensuring the smooth running of our operations. The ideal candidate will have at least 3 years of experience in a similar role, with a strong work ethic and the ability to work independently.

Responsibilities: - Provide excellent customer service to clients, answering queries and resolving issues in a timely manner - Assist the Account Manager in managing client accounts and maintaining relationships - Handle administrative tasks such as data entry, filing, and maintaining records - Assist in creating reports and analyzing data to identify trends and opportunities for improvement - Collaborate with other team members to ensure the successful delivery of services to clients - Act as a point of contact for clients, communicating updates and information as needed - Assist with other tasks and projects as assigned by the Account Manager

Requirements: - Reliable and motivated individual with a strong attention to detail - Excellent communication skills, with the ability to interact with clients and colleagues effectively - Creativity and problem-solving skills to identify innovative solutions for client issues - Negotiation skills to handle client requests and reach mutually beneficial agreements - Ability to work independently and manage multiple tasks simultaneously - Proficiency in Microsoft Office and other relevant software programs - Bachelor's degree in business, marketing, or a related field preferred

Benefits: - Parental leave for both mothers and fathers - Company-provided equipment for remote work - Visa sponsorship for eligible candidates - Opportunity for career growth and advancement within the company - Recognize and reward based on performance and merit

Equal Opportunity Statement: CitySwift is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. All qualified applicants will receive consideration for employment.

Deadline to apply: July 5, 2024

If you meet the requirements and are excited to join a dynamic and innovative company in the heart of Dublin, apply now to be considered for the Account Support Assistant position at CitySwift.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.