Account Support Manager

Job Description:

Penneys is seeking a dedicated and experienced Account Support Manager to join our team in Dublin, Ireland. This is a part-time position at the Associate Level, requiring at least 5 years of relevant experience in a similar role. The ideal candidate will be reliable, motivated, and possess strong teamwork and time management skills.

Responsibilities: - Provide support to key accounts, including managing customer inquiries, resolving issues, and ensuring customer satisfaction - Collaborate with internal teams to coordinate account activities and meet customer needs - Monitor account performance and identify opportunities for growth - Prepare and present reports on account activity and performance - Assist with the development of account strategies and tactics - Attend meetings with clients to discuss account progress and strategy - Maintain up-to-date knowledge of industry trends and competitors

Requirements: - Bachelor's degree in Business, Marketing, or related field preferred - Minimum of 5 years of experience in account management or customer support - Strong communication and interpersonal skills - Ability to work independently and as part of a team - Proficiency in Microsoft Office suite and CRM software - Experience in the retail industry is a plus

Benefits: - Company transportation provided - Paid overtime opportunities - Disability insurance coverage

Working Environment: At Penneys, we offer a flexible working environment that prioritizes efficiency and adaptability. Our team is constantly evolving to meet the needs of our clients and the industry at large.

Equal Opportunity Statement: Penneys is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome all qualified applicants regardless of race, religion, gender, sexual orientation, age, or disability.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.