Remote Call Center Assistant

Job Description:

Kerry Group is looking for a Remote Call Center Assistant to join our team in Limerick, Munster, IE. This is a part-time entry-level position with zero years of experience required. As a Remote Call Center Assistant, you will be responsible for handling incoming calls from customers and providing them with excellent customer service.

Responsibilities: - Answering incoming calls from customers and addressing their inquiries or concerns - Providing information about products and services offered by Kerry Group - Resolving customer complaints in a professional and timely manner - Processing orders and updating customer information in the database - Collaborating with team members to ensure customer satisfaction - Following up with customers to ensure their needs are met

Requirements: - Energetic and passionate individual who is dedicated to providing exceptional customer service - Strong negotiation skills and the ability to think innovatively to solve problems - Excellent communication skills, both verbal and written - Proficiency in using computer systems and software - Ability to work well independently and as part of a team - Flexibility to work varying shifts, including evenings and weekends

Benefits: - Disability insurance to support you in case of unexpected circumstances - Free accommodation for remote work - Paid sick leave to take care of your health and well-being

Working Environment: At Kerry Group, we encourage calculated risk-taking to drive innovation and progress. Our team is dynamic and diverse, with opportunities for growth and development.

Equal Opportunity Statement: Kerry Group is an equal opportunity employer and is committed to creating a diverse and inclusive workplace where all employees feel valued and respected. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, or disability. All qualified applicants will receive consideration for employment.

Deadline to apply: May 6, 2024. Apply now to join our team and make a difference in the world of customer service.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.