Call Center Officer

Love & Robots is seeking a proactive and enthusiastic individual to join our team as a Call Center Officer in Cork, IE. This part-time position is perfect for those looking to gain experience in a dynamic and innovative company, and the role offers opportunities for growth and development within the organization.

Responsibilities: - Handling incoming calls and inquiries from customers in a professional and efficient manner - Providing excellent customer service and resolving any issues or concerns raised by customers - Processing orders, returns, and refunds accurately and in a timely manner - Collaborating with other departments to ensure a seamless customer experience - Maintaining accurate records of customer interactions and transactions - Keeping up-to-date with product information and company policies - Contributing to the overall success of the call center team

Requirements: - Personality traits: adaptable, independent - Soft skills: attention to detail, creativity - Excellent communication skills, both written and verbal - Strong problem-solving abilities and the ability to think on your feet - Ability to work well under pressure in a fast-paced environment - Proficiency in using computer systems and software applications - Previous customer service experience is a plus but not required

Benefits: - Retirement plan - Relocation allowance - Travel opportunities

Working environment: At Love & Robots, we believe in collaborating with colleagues worldwide and fostering a global village mentality. As a Call Center Officer, you will have the opportunity to work with a diverse team of individuals from different backgrounds and cultures.

Equal opportunity statement: Love & Robots is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other protected status. We are committed to creating a diverse and inclusive work environment for all employees.

Deadline to apply: 2024-06-29

If you are looking for a rewarding and challenging role in a forward-thinking company, then we encourage you to apply for the position of Call Center Officer at Love & Robots. Join us in revolutionizing the world of customer service and making a positive impact on our customers' lives.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.