€2,500 - 3,800 monthly
Number of Applicants
:000+
🔥 Urgent
✨ Immediate Start
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Pointy is seeking a part-time Remote Call Center Specialist to join our team in Limerick, Munster, IE. As an Associate Level position, we require a candidate with at least 2 years of experience in a similar role.
As a Remote Call Center Specialist at Pointy, you will be responsible for handling inbound and outbound calls to assist customers with inquiries, issues, and concerns. You will need to possess excellent communication skills and be able to provide customers with accurate information and solutions in a timely manner.
Responsibilities: - Handle a high volume of incoming calls from customers - Make outbound calls to follow up on customer inquiries or issues - Provide excellent customer service and support - Use critical thinking and problem-solving skills to resolve customer issues - Document all customer interactions accurately and thoroughly in our database - Collaborate with other team members to ensure a seamless customer experience
Requirements: - 2+ years of experience in a call center or customer service role - Independent and confident personality traits - Strong adaptability and critical thinking skills - Excellent communication skills - Ability to work in a fast-paced and dynamic environment - Proficient in MS Office and CRM software
Benefits: - Gym membership - Paid Time Off (PTO) - Visa sponsorship
Working Environment: At Pointy, we foster transparency and open dialogue for effective communication at all levels. We believe in a collaborative and inclusive work environment where every team member's voice is heard and valued.
Deadline to Apply: May 25, 2024
Equal Opportunity Statement: Pointy is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome and encourage applications from all qualified individuals regardless of race, gender, age, sexual orientation, disability, or any other protected status.
How to apply:
Apply on GrabJobs and you will be notified if shortlisted for the job.
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