Chat Support Manager

salary Salary :

€3,600 - 4,600 monthly

icon briefcase Job Type : Part-Time
icon remote-alt Remote / Work from Home

Number of Applicants



Click to reveal the number of candidates who applied for this job.

🔥 Urgent

✨ Immediate Start

icon loader
icon loader
Open only for candidates based in Ireland

This job is no longer accepting applications.

Scroll down below to view similar jobs .

Job Description - Chat Support Manager

Job Description:

Energy Elephant is seeking a part-time Chat Support Manager to join our team in Dublin, Ireland. As a mid-to-senior level position, the Chat Support Manager will be responsible for overseeing our chat support operations, ensuring efficient and effective customer service delivery. The ideal candidate will have a minimum of 8 years of experience in a similar role and possess the personality traits of independence and drive.

Responsibilities: - Manage a team of chat support agents, providing guidance and leadership to ensure consistent performance and customer satisfaction - Develop and implement chat support strategies to enhance customer experience and drive efficiency - Monitor chat support metrics and KPIs to track performance and identify areas for improvement - Collaborate with other departments to address customer issues and escalate when necessary - Train and onboard new chat support agents to ensure they are equipped to deliver exceptional service - Stay up-to-date on industry trends and technology to continuously improve chat support operations

Requirements: - 8+ years of experience in a chat support management role - Independent and driven personality with strong leadership skills - Strong soft skills, including critical thinking and time management - Excellent communication and interpersonal skills - Proven track record of managing a successful chat support team - Proficiency in chat support tools and technology - Bachelor's degree in a relevant field is preferred

Benefits: - Joining Bonus - Remote work flexibility - Profit sharing opportunities - Unleash creativity in a setting that celebrates and nurtures innovation

Deadline to apply: June 29, 2024

Equal Opportunity Statement: Energy Elephant is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. We welcome all qualified applicants, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.

Work Schedule

This job has the following work schedule:

  • Flexible

Benefits & Perks

This job has the following benefits:

  • Remote work flexibility
Original job Chat Support Manager posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
Open only for candidates based in Ireland

This job is no longer accepting applications.

Scroll down below to view similar jobs .

icon no cv required No CV Required icon fast interview Fast Interview via Chat

Share this job with your friends

View similar Customer Service / Guest Services Part-Time jobs below

GrabJobs is the no1 job portal in Ireland, connecting you to thousands of jobs fast! Find the best jobs in Ireland, apply in 1 click and get a job today!

Mobile Apps

Copyright © 2024 Grabjobs Pte.Ltd. All Rights Reserved.