Remote Chat Support Officer

As a Remote Chat Support Officer at LetsGetChecked, you will be responsible for providing exceptional customer service through online chat support to help our customers with any queries or issues they may have. Your main responsibilities will include responding to customer inquiries in a timely manner, troubleshooting problems, and providing accurate information about our products and services. Additionally, you will be expected to escalate any complex issues to the appropriate department for further assistance.

Requirements: - Strong communication skills, both written and verbal - Ability to multitask and prioritize workload effectively - Proficiency in typing and computer skills - Comfortable working remotely and independently - Availability to work flexible hours, including evenings and weekends - Prior experience in customer service or sales is a plus

Personality traits: As a LetsGetChecked Remote Chat Support Officer, we are looking for individuals who are passionate about providing excellent customer service and motivated to succeed in a fast-paced environment. You should be detail-oriented and have a positive attitude towards problem-solving.

Soft skills: Presentation skills are important for effectively communicating with customers through online chat. Analysis skills will help you understand customer needs and tailor your responses accordingly.

Benefits: In addition to a competitive salary, LetsGetChecked offers a joining bonus for new employees, paid sick leave, and reimbursement for travel and spending expenses related to your role. We also have a supportive working environment that recognizes and rewards employees based on their performance and merit.

Equal opportunity statement: LetsGetChecked is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applications from all qualified individuals, regardless of race, gender, age, religion, disability, or any other protected status.

If you are ready to join a dynamic team and make a difference in the healthcare industry, apply now for the Remote Chat Support Officer position at LetsGetChecked before the deadline on 2024-05-15.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.