Remote Client Relations Assistant

Job Description: We are looking for a Remote Client Relations Assistant to join our team at Wix.com in Limerick, Munster, IE. As a part-time Associate Level team member, you will be responsible for maintaining positive relationships with our clients and assisting with various client relations tasks.

Responsibilities: 1. Communicate with clients via email, phone, and online chat to address their needs and ensure customer satisfaction. 2. Assist in onboarding new clients, providing them with all necessary information and resources. 3. Collaborate with the sales team to follow up on leads and maintain relationships with existing clients. 4. Monitor client feedback and provide reports to management on client satisfaction and areas for improvement. 5. Provide administrative support to the Client Relations Manager as needed, including scheduling meetings and preparing documents. 6. Stay up-to-date on industry trends and competitor activities to provide strategic insights to the team. 7. Work closely with the marketing team to develop client communication materials and strategies.

Requirements: 1. Bachelor's degree in Business Administration or related field. 2. Minimum of 3 years of experience in client relations or customer service. 3. Strong communication and interpersonal skills. 4. Ability to work independently and in a team environment. 5. Resilient and confident personality traits. 6. Proficiency in Microsoft Office and CRM software. 7. Experience with strategic planning and leadership. 8. Equal Opportunity Statement: We are an equal opportunity employer and welcome all qualified candidates to apply.

Benefits: 1. Profit sharing opportunities. 2. Travel and spending expenses covered. 3. Gym membership reimbursement. 4. Opportunity to work in a dynamic and supportive working environment that values adaptability and resilience.

If you have a passion for client relations and a desire to work in a fast-paced, innovative company, we encourage you to apply for the Remote Client Relations Assistant position at Wix.com. The deadline to apply is June 29, 2024.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.